Housekeeping Supervisor

Hyatt House RDU Brier Creek Published: August 28, 2018
Job Type
North Carolina


CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest’s expectation of hospitality.

We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

Hyatt House, our brand-new hotel located in the RDU-Brier Creek area of Raleigh, is seeking an experienced leader to supervise the housekeeping department.  

We offer a competitive hourly wage to commensurate with experience. Benefits include BCBS health insurance, dental and vision coverage, sick leave, holiday paid, paid vacation, access to a 401k program, free life insurance/short-term disability. This position qualifies for aggressive monthly bonuses.

Job Description- Supervise, train and work alongside housekeeping staff to ensure all hotel rooms are cleaned and maintained to Hyatt standards.

Job Duties include but are not limited to:

Overseeing and managing all Guest Room attendants, Laundry attendants and Houseman

Ensure lost property is kept in a secure location and returned to its owner when requested

Inventory stock and place weekly guest supply orders

Supports and supervises an effective inspection program for all guestrooms and public space

Ensure guest room status is communicated to the Front Desk in a timely and efficient manner

Understanding of all standards of room cleanliness

Complete inspections and holds associates accountable for corrective action

Conducts departmental meetings

Participates in the manager on duty program

Cross train in all departments

Ensure all employees have properly stocked carts, good working equipment and proper uniforms


Job Requirements:

Bilingual applicants are encouraged

Previous Hospitality or Housekeeping Leadership experience a must

Must be Flexible, weekends are a MUST

Be self-motivated and able to work independently

Strong work ethic and a desire to succeed

Ability to respond appropriately to all guests’ complaints or concerns

Ability to lift, pull and push moderate weight is necessary

Previous Hotel and management experience a must

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